Exchange 2016 offline address list not updating

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Murray has been working in IT for over 15 years specializing in the Messaging Arena and in particular IBM Domino and Microsoft Exchange and now of course Office 365.

Working with like minded colleagues now specializing in very large scale complex migrations from Lotus Notes and On-Premise Microsoft Exchange to Office 365.

(* on the Server running it) As mentioned before, this is only for Exchange 2010, Exchange 2013 avoids this step through the use of proxying For example, if you complete an offline address book download at today, Outlook will start the offline address book download the next day at approximately .

Quite often all Administrators, even Exchange Administrators simply refer to the users they see in the Address section of Outlook casually as the GAL for ease of reference, but really more often than not, you are looking at the OAB.

Support for Outlook 2000 was dropped with Exchange 2007, Exchange 2010 only supports Outlook 2003 (post SP2). In the diagram below you can see this server is performing public folder AND web based distribution, this is probably because you ticked this box when you installed the product.

Exchange 2013 only supports Outlook 2007 (post SP3 and cumulative update), and Outlook 2010 must be at SP1 with cumulative update. For public folder distribution ensure the public folder database is mounted, and at least one server holds a replica.

This delay between an email account being create and being listed can cause organisational issue, like a users being unable to find the email address for a new staff member.

To resolve this you have two option, manually update the Address Book or customize the update schedule.

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